I bought a bread maker from Tim and Loren, who returned to the Untied Snakes couple months ago. It’s been great, but of course had no manual (no used bread machine ever does), and I was too dense to figure out if it would do just dough (yes, of course), so I emailed the Uruguayan company through their web site asking about a manual. More then once. With no result. Months ago.
I figured I’d try one more time before resorting to the phone. I can manage most affairs in Rioplatense, the local bizarrely accented Spanish, just a couple days ago completing some legal affairs without any English backup, but the phone can be weird if you get someone who decides your obvious non-native status is reason to speak as fast and unintelligibly as possible. Which I find to be the norm.
Off went the email. And less than four hours later, a series of scans of the manual. JPEGs, not the original PDF, meaning someone actually had to make an effort to scan a physical manual, and did.
Bravo! Seriously. I’m profoundly impressed and grateful.
